Last updated: September 19, 2024
Introduction
Your Privacy Matters
At Arokart, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with our services, or make purchases. It applies to anyone using our website or services (referred to as “you” or “your”).
By engaging with Arokart, you consent to the practices outlined in this Privacy Policy. If you don’t agree, we kindly ask that you refrain from using our services.
Policy Updates
As we continue to improve our services and adapt to changing laws, we may update this Privacy Policy. The latest version will always be posted here with the “Last Updated” date. We encourage you to check back regularly.
Information We Collect
We collect different types of personal information depending on how you interact with us, and it helps us deliver the best experience possible. Here’s a breakdown of the types of data we gather:
Data You Provide Directly:
- Contact Details: Your name, phone number, email address, and physical address.
- Order Information: Billing and shipping details, payment confirmation, and order history.
- Account Information: Login credentials, such as username, password, and any security questions for account safety.
- Support Interactions: Information you provide when contacting customer support.
Some services require you to provide personal data. If you choose not to, certain features may not be available to you.
Automatically Collected Data: We collect certain information automatically when you browse our website, such as:
- Device and browser type
- IP address and geolocation
- Usage details (such as pages viewed, time spent on the site)
- Cookies and other tracking technology
Third-Party Sources: In some cases, we may receive information about you from trusted third parties, such as:
- Payment Providers: To facilitate secure payments.
- Advertising Partners: For marketing campaigns.
We handle all personal information received from third parties according to this Privacy Policy.
How We Use Your Information
We use the information collected for various purposes, including:
- Providing Services: To process your orders, manage accounts, and offer customer support.
- Marketing and Promotions: To send newsletters, promotional offers, and updates that might interest you.
- Fraud Prevention: To safeguard against fraudulent activities and ensure the security of transactions.
- Improving Services: To enhance user experience and optimize our services.
Use of Cookies
We use cookies and other tracking technologies to gather insights into how you interact with our website. Cookies help us tailor your experience and ensure smoother navigation. You can manage your cookie preferences through your browser settings.
Sharing Your Information
We only share your information when necessary, including with:
- Service Providers: To support operations such as payment processing, shipping, and customer service.
- Business Partners: For marketing and collaborative services.
- Legal Requirements: If needed to comply with legal obligations or protect our rights.
User-Generated Content
If you submit reviews or post content on public sections of our website, that information becomes publicly available. Please be cautious about sharing any personal data in these public areas.
Links to External Websites
Our site may contain links to third-party websites, which are not covered by this Privacy Policy. We recommend reviewing their privacy practices before sharing any information.
Children’s Privacy
Arokart’s services are not designed for children under the age of 13. We do not knowingly collect personal information from minors. If a child has submitted personal data, please contact us to request its removal.
Data Security & Retention
We take security seriously and use various measures to protect your personal data. However, no online system is 100% secure. We encourage you to share sensitive information with care. We retain your information for as long as needed to fulfill the purposes outlined in this Policy or as required by law.
Your Rights
Depending on your jurisdiction, you may have rights concerning your personal data, such as the ability to access, correct, or delete your information. You can also withdraw your consent at any time or challenge how we process your data.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us at info@arokart.com.
